Refunds
Any goods that are not required should be returned in their original condition within 14 days and we will refund you the cost of the goods in full provided no print or numbers or badges has been applied. We offer a sample service for customers who wish to check sizes before customizing the kits. Please take full advantage as we can not refund bespoke garments. Until you return the goods, you should keep them in safe custody. There is a charge of £7.00 (Inc VAT) for postage and packing for the delivery of goods. We collect returns if we are responsible for any errors or orders or delivery. Any unwanted items should be returned but the cost of carriage is bourn by the customer This charge remains the same whatever the size of your order. All prices are cash prices inclusive of VAT at the rates applying at the time of going to press. After going to press, prices may have to be altered, due to circumstances beyond the control of Soccer Company, e.g. an increase in VAT, in which case the new price will be shown on the order acknowledgement. Upon receipt of your order acknowledgement you must inform us of any inaccuracies within 2 working days to prevent any un-refundable situations arising. When goods are in our warehouse and are in stock, we seek to deliver within 14 days of approving your order this may change at peak season. We will otherwise give you an indication of likely delivery. In some circumstances, if an article is unavailable, we might send a selected alternative. If it is not suitable then you can return it at no cost to you. All kit sets include socks as shown on the image however in some circumstances we may send alternatives socks that match the kits. The socks shown can not be changed however additional socks can be purchased if alternative colour ways are desired. Soccer Company reserves the right to accept in part or in full, or decline any order placed in respect of the catalogue. We reserve the right to charge for our costs which will not exceed £15.00 per event in respect of any of the following events; dispatch of any reminder letter or other communication, "refer to drawer" cheques or other failure to honour any method of payment or to transfer your account to a debt collection department or agency. Only credit/debit card orders can be taken over the telephone or website. All orders paid by cheque or postal order must be placed in writing or by using our Order Form which can be downloaded from our website. Until payment in full is received your order will not be processed and stock will not be allocated or reserved. Personal callers in to our showroom must pay by credit/debit card, cash or personal cheque with guarantee card. Club cheques will be accepted to place an order but the order will not be processed or goods will not be released until the cheque is cleared. If light coloured kits are purchased then due consideration must be made to the likelihood of stains. We will not exchange later.
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